Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, contact us, or participate in our services. This may include:

  • Personal identification information (name, email address, phone number)
  • Payment and billing information
  • Travel preferences and special requirements
  • Communication records and feedback
  • Location data when using our services

How We Use Your Information

We use the information we collect to provide, maintain, and improve our yacht charter services:

  • Process and manage your yacht charter bookings
  • Provide customer support and respond to inquiries
  • Send booking confirmations and important updates
  • Personalize your experience and improve our services
  • Comply with legal obligations and safety requirements
  • Send promotional communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data during transmission
  • Secure servers and regular security assessments
  • Limited access to personal information by authorized personnel
  • Regular monitoring for security vulnerabilities

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Data portability for certain information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@explera.co.th

Phone: +66 621652299

Address: 55 119 Soi Phru Yai, Ratsada, Mueang Phuket District, Phuket 83000, Thailand